You can check your order status by clicking here or by logging into your account dashboard and selecting My Orders.

Rug samples are $20, including shipping. If you have a trade account with us, your trade discount applies here, too.

You can order up to 10 free fabric swatches, all shipped for a flat rate of $5.99.

Your order can be canceled up to 30 minutes after it is placed.

In the event your order is delayed for any reason, we will contact you by email—first when the delay occurs, then again to provide an updated delivery date. Customers can opt in to receive these notifications via SMS as well.

Should the new date provided not fit your needs, you may call a member of our team for assistance here.

Any custom orders (such as sectionals/sofas) are not eligible for return and are considered final sale. Final sale items are not eligible for return.