Your security is essential. We have implemented world-class security measures to protect your data. In rare cases, hackers may attempt to solicit your information directly; it is important to note that our team will never ask for your account password over the phone or via email. Should any emails that appear to come from Joon Loloi appear suspicious, please contact us, we’re here to help.
To access your Joon Loloi account, sign in using your email address and navigate to My Dashboard.
Trouble logging in? Please double check that you are using the email address that you provided when signing up. As a next step, you may want to try resetting your password.
Still having trouble? We are more than happy to help. Contact us.
Changing your email preferences is simple. Log into your account and navigate to the Profile section under your Account Dashboard. At the bottom of the page, you can update your email preferences or unsubscribe entirely.
Changes to email subscriptions may take up to 48 hours to take effect. Unsubscribing from all emails will not affect your ability to receive orders specific information such as shipping and delivery notifications.
You can easily update your name, phone number, or address using your Account Dashboard. If you need to update your email address, please contact us and we can assist you.